Who must PSOs notify when responding to an alarm?

When a Protective Security Officer (PSO) responds to an alarm, it is critical to notify the Supervisor or the FPS Mega Center. This procedure ensures that the appropriate response protocols are activated and that all relevant personnel are informed of the situation. The Supervisor has the authority to take immediate action, coordinate the response effort, and provide guidance on how to handle the incident, thereby ensuring the safety and security of the facility and personnel involved.

Notifying the FPS Mega Center is also essential, as this central hub collects information about alarms and can relay crucial updates to other security forces, emergency responders, and command staff. This communication helps maintain situational awareness and response coordination across the affected area.

In contrast, notifying co-workers or a project manager may not provide the same level of urgency or structured response that a Supervisor or the FPS Mega Center can facilitate. Similarly, while a COR/Training Manager or Relief/FPS Inspector may have important roles, they are not the first line of communication for alarm response, as their focus is typically broader or more specialized and may not be immediately involved in incident response.