What should PSOs do if medical emergencies require immediate distance treatment without EMS?

In situations where medical emergencies arise, the top priority for protective security officers (PSOs) is to ensure the safety of themselves and others while facilitating the necessary medical assistance. Calling 911 is crucial as it not only alerts emergency medical services (EMS) but also initiates the response required to handle the medical emergency effectively.

Ensuring safety first is paramount; PSOs must assess the scene to ensure that the environment is secure for both the victims and other individuals nearby. This also includes controlling any potential hazards that could worsen the situation. By making the call to emergency services, PSOs fulfill their responsibility of advocating for the well-being of individuals in distress and ensuring that professional medical assistance is on the way.

Other options do not align with the most effective response to a medical emergency. For instance, simply providing first aid without calling for help may not be sufficient in serious cases. Leaving the scene neglects the duty of care and support required in such situations. Blocking access to the area may be warranted, but it must be part of a coordinated effort to ensure safety while awaiting professionals, rather than a standalone response.