What should a PSO collect information on during a security incident?

During a security incident, a Protective Security Officer (PSO) should focus on gathering specific circumstances and details of the incident. This involves collecting factual information, such as the time, location, nature of the incident, and the actions taken by personnel. These details are crucial for understanding what transpired, assessing the effectiveness of the response, and developing future security strategies.

Capturing accurate details aids in several key areas, including incident reporting, potential legal proceedings, and evaluating security protocols. It also helps in identifying patterns or vulnerabilities within the security framework that may require attention.

While personal opinions of witnesses, the financial impact of the incident, and future training needs might also be relevant in some contexts, they do not hold the same immediate importance as the concrete details of the incident itself. These other factors can be analyzed after the immediate needs of documenting the incident have been met, ensuring a comprehensive approach to security management.