What is a common pitfall for PSOs during incident response?

During incident response, acting without gathering all relevant information represents a significant pitfall for Protective Security Officers (PSOs). When PSOs respond to an incident, it's crucial for them to assess the situation thoroughly before taking action. This means understanding the circumstances, identifying potential threats, and recognizing the context of the incident. Failing to gather complete information can lead to misunderstandings or misjudgments that may exacerbate the situation or even endanger lives.

Effective decision-making relies on an accurate comprehension of the environment and the specifics of the incident. By not fully understanding what is happening, PSOs risk making hasty decisions that might conflict with the established protocols or put themselves or others at risk. This underscores the importance of situational awareness and effective information gathering in ensuring a proper and safe response to any incident encountered.