For medical emergencies requiring EMS response, what should PSOs do?

In the case of medical emergencies requiring Emergency Medical Services (EMS) response, the appropriate course of action for Protective Security Officers (PSOs) is to call 911 to activate emergency services immediately. This ensures that medical professionals are dispatched as quickly as possible to provide the necessary care. After initiating that call, it is also crucial for PSOs to notify the FPS mega center. This communication is important for coordinating a response, providing situational updates, and ensuring that the FPS is aware of the incident for proper management of the security situation.

Taking both steps—calling 911 and notifying the FPS mega center—creates a comprehensive response protocol. It allows PSOs to secure the scene, assist EMS once they arrive, and maintain communication with their command structure, which is vital for effective incident management.

Other options may focus on only one of the necessary steps or suggest contacting local law enforcement, which is not the primary step for medical emergencies. While law enforcement may be involved in certain situations, the immediate priority is to ensure medical help is on the way. This coordinated response is essential for the safety and well-being of anyone requiring medical assistance.